@DigitalTheatre puts customers in an infinite loop #richardarmitage

Yeah — it’s a perfect racket, making it impossible even for people with a ticket number to get an actual answer. Three weeks and still no satisfaction for our crowd. Read about it here.

~ by Servetus on September 9, 2017.

8 Responses to “@DigitalTheatre puts customers in an infinite loop #richardarmitage”

  1. Thanks for the link love. They are very unprofessional in their handling of this…

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  2. I’m writing off the money I spent on The Crucible and leaving this behind me. I don’t have the time or energy to spend with dishonest people and my reaction will be to simply boycott everything about them. It would be nice if nobody subscribed now…..if word gets out that they don’t honour their contracts maybe that will happen.

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    • A fellow fan found and shared their 2016 balance sheet. It suggests that liabilities outweigh assets by 3 to 1 approximately and they’re alive because their creditors have signaled their willingness to wait.

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  3. I got an email yesterday saying that “….any cumstomer that has previously purchased a production and would prefer not to take advantage of our subscription offer, please let me know and our support team will arrange for a free long-term rental of the production you purchased to be loaded to your account….”

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  4. They seem to have some serious problems…..

    Like

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